We reserve the right to update these policies at any time. Please check before ordering to ensure there has been no changes.
If a product has PRE-ORDER in the title, do not order with any in-stock products, unless you are fine with being billed for shipping once the pre-order is ready to ship. If a product is a pre-order and is ordered with in-stock items, shipping is only covered for the in-stock items. If you are ordering pre-order items, you also have the option of "Bin It" where you will be billed with shipping once the item is ready to ship.
We do not cover any issues (fading, colour bleeding, shrinkage, etc) after a product has been washed. There are too many variables to consider, which include but are not limited to: detergent, water type, water temperature, washer type, washer cycle used, residue in washer, loads washed beforehand, load size, amount of water used, etc.
It is recommended to always lay your handmade items flat after washing. Tumble dry is not recommended.
Do not hesitate to let us know if you do have an issue, so we can figure out if multiple people are having the same issues.
Due to the nature of our products, we do not accept any returns on products due to sanitary reasons.
Cancellations must be made by contacting email@example.com without 24 hours of placing your order. Cancelling your order is subject to a 25% restocking fee.
We reserve the right to cancel any orders with pricing errors.
Out Of Stock Products:
Occasionally, an item you purchase may be out of stock. You will be automatically refunded for this product, and notified by email of the refund.
Payments are due in 24 hrs. Unpaid orders will be cancelled.
Coupon codes MUST be used at checkout.